Education/ Experience

“Growth is uncomfortable because you’ve never been there before.”

This is where I have been, but as your next employee, growth is optimal.

A glimpse into the website being made for my cleaning business. (Unfinished)

Cleaning Business

I started this business in hope to gain local reputation, learn how to create and ABN, and build entrepreneurial skills. I use this as a side job to help local businesses, have their space feeling fresh for last minute entertainment, hosting or turnover cleaning for Air Bnb’s. The skills I have gained from this experience have become very useful when having conversations with other older business proffessionals I network with.

Owner of Sunny Cleaning

ABN: 44919235624

Sole trader

Skills

  • Financial services
  • Attention to detail

  • Stock management

  • Customer retention

  • Business Analysis

  • Adaption to fast paced environment

Fresh Street Market IGA

Front End Supervisor

Started at 14 years old and got promoted at 16 years old, to lead front end operations, supervise checkout staff, and ensure high standards of customer service are continuously met. Responsibilities include, opening/closing procedures, resolving enquiries, cash handling and staff coordination. I prioritise making staff feel encouraged and to work effectively.

  • Customer Service 
  • Resolving enquiries

  • Staff coordination

  • Communication

  • Efficient adaptation to larger responsibilities

  • Inclusivity

  • Opening/closing procedures

  • Leadership

Skills


Certificate III in Business (retail)

I achieved this certificate during my time with IGA, applying the skills gained directly in my day-to-day work.

The program strengthened my communication and digital literacy in a real retail environment, while also broadening my understanding of Work Health and Safety procedures.

This deepened my awareness of the wider responsibilities involved in running a business, giving me a strong foundation for my continued professional growth.

Began working at this local cafe at 12 years old. This role gave me my first taste of work ethic. I developed an understanding of how to create my own rhythm within a role to perform efficiently and effectively in fast-paced environments. I learnt problem-solving skills and had my first professional interactions with customers, which pushed me out of my comfort zone.

Cafe waitress

Shaylee Strawberries Cafe



Skills:

  • Problem solving

  • Multi tasking

  • Work ethic

  • Fast performance improvement

  • Cleanliness

Skills:

  • Inclusivity

  • Creating a safe space

  • Planning sessions

  • Integrity Training

  • Effective communication

  • Adaptability

  • Basic coaching skills

Community level coaching

DRIVEN · GROUNDED · CURIOUS ·

DRIVEN · GROUNDED · CURIOUS ·