Education/ Experience
“Growth is uncomfortable because you’ve never been there before.”
This is where I have been, but as your next employee, growth is optimal.
A glimpse into the website being made for my cleaning business. (Unfinished)
Cleaning Business
I started this business in hope to gain local reputation, learn how to create and ABN, and build entrepreneurial skills. I use this as a side job to help local businesses, have their space feeling fresh for last minute entertainment, hosting or turnover cleaning for Air Bnb’s. The skills I have gained from this experience have become very useful when having conversations with other older business proffessionals I network with.
Owner of Sunny CleaningABN: 44919235624
Sole trader
Skills
Financial servicesAttention to detail
Stock management
Customer retention
Business Analysis
Adaption to fast paced environment
Fresh Street Market IGAFront End Supervisor
Started at 14 years old and got promoted at 16 years old, to lead front end operations, supervise checkout staff, and ensure high standards of customer service are continuously met. Responsibilities include, opening/closing procedures, resolving enquiries, cash handling and staff coordination. I prioritise making staff feel encouraged and to work effectively.
Customer ServiceResolving enquiries
Staff coordination
Communication
Efficient adaptation to larger responsibilities
Inclusivity
Opening/closing procedures
Leadership
Skills
Certificate III in Business (retail)
I achieved this certificate during my time with IGA, applying the skills gained directly in my day-to-day work.
The program strengthened my communication and digital literacy in a real retail environment, while also broadening my understanding of Work Health and Safety procedures.
This deepened my awareness of the wider responsibilities involved in running a business, giving me a strong foundation for my continued professional growth.
Began working at this local cafe at 12 years old. This role gave me my first taste of work ethic. I developed an understanding of how to create my own rhythm within a role to perform efficiently and effectively in fast-paced environments. I learnt problem-solving skills and had my first professional interactions with customers, which pushed me out of my comfort zone.
Cafe waitress
Shaylee Strawberries Cafe
Skills:
Problem solving
Multi tasking
Work ethic
Fast performance improvement
Cleanliness
Skills:
Inclusivity
Creating a safe space
Planning sessions
Integrity Training
Effective communication
Adaptability
Basic coaching skills